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terms and conditions

These general terms and conditions of sale apply to all sales concluded through the website.

Automatic recording systems are considered to be proof of the nature and content of the order. The Virtual Projector confirms acceptance of the order to the customer at the e-mail address provided by the customer. The sale will be concluded as of the validation by The Virtual Projector of the payment of the order, i.e. as of the date of validation of the payment for orders paid online by credit card or as of the date of receipt of the payment by check. The Virtual Projector reserves the right to refuse or cancel any order from a customer with whom there is a dispute regarding the payment of a previous order.

As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the state of stock at The Virtual Projector and of course at the suppliers.

To create our showcase and our sales catalogue, we work with databases, enriched according to the information provided by our suppliers. This database contains more than a hundred articles, the totality of which is not stored in our reserves and our offer is then conditioned to the availability of the articles at the suppliers.

Only the definitive rupture of an article at our suppliers leads to the deletion of this one from our offer of sale. In the other cases, a new order within a certain time remains possible.

When there is an unavailability on a product ordered, the customer is informed by e-mail or on the invoice of the products shipped in the case of an order of several articles.

Deadline for delivery of the order: when the order is placed and on the acknowledgement of receipt of the order, a delivery date is communicated to the customer. It is calculated by adding the longest product availability time to the delivery time of the mode of transport selected by the customer.
From the moment the order is placed to the moment it is shipped, the customer has the possibility to cancel the order.

Particularities :

Articles in pre-order: articles to be published are proposed on the site in Pre-order. This reservation is made with the indication of a release date announced by the publisher at the opening of the reservation phase. This release date can be changed at any time by the publisher, who is solely responsible for the marketing of his product.

In all cases, The Virtual Projector will make every effort, from the date of final sale, to ship items to customers who have reserved, up to the amount of stock provided by the publisher for the release date.

The prices indicated in euros are deemed to be net, excluding shipping costs. This price includes the price of the products, handling, packaging and conservation of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time the order is recorded. All orders are invoiced in euros and payable in euros. Any customs charges or local taxes remain the responsibility of the recipient.

Shipping costs include a contribution to the costs of preparation, packaging and postage. Remember to group all your items in one order. We will not be able to group two separate orders and you will be charged for each of them.

You have several means of payment at your disposal offering maximum security guarantees. You can pay :

- By credit card or private card (Visa, Eurocard/Mastercard) or directly on the site, in the payment form proposed during the ordering process (secure entry by SSL encryption), by entering the type of card, the number of your card without space between the numbers, the control number (located on the back of your card) and the validity date.

The payment is carried out on the secure bank servers of our partners. This implies that no banking information concerning you transits via the website.

Payment by credit card is therefore perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank.

We deliver to your home or to a relay point. The delivery time includes the time of preparation of the parcel plus the time of routing. The Virtual Projector delivers worldwide.

The delivery time includes the preparation time and delivery by our carrier. The announced delivery time of 7 working days is valid as soon as the buyer receives the email of the order delivery. The delivery time announced by the carrier does not commit The Virtual Projector to a longer period.


The items provided by are new and guaranteed against any defect. They are identical to those of the traditional trade and come from all the referenced publishers and suppliers.

If it happened that an article was defective or not in conformity, and only in this case, the buyer has 14 working days from the reception of the articles to ask for an exchange or a refund. If the 14-day period normally expires on a Saturday, Sunday or a public holiday or non-working day, it is extended to the first following working day.

The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by any accessories, instructions and documentation (in its original cellophane packaging and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to (description and photos attached).

A refund will be made if and only if the photos show clear and unequivocal defect(s). The Virtual Projector reserves the right to refuse a refund if the photos do not show a sufficiently obvious defect.

In case of exercising the legal right of withdrawal, The Virtual Projector is obliged to refund the sums paid by the client. The Virtual Projector is at the customer's disposal from the day of the order and up to 14 days later.

The transfer of ownership of the products to the purchaser will only take place after full payment of the price by the latter, regardless of the delivery date of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.

The Virtual Projector is the producer and owner of all or part of the databases composing this site. By accessing this site, the client acknowledges that the data composing it is legally protected, and in particular refrains from extracting, reusing, storing, reproducing, representing or conserving, directly or indirectly, on any type of support, by any means and in any form whatsoever, all or part, qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he or she accesses.

The descriptions of the products present in the databases of have been entered according to the information communicated by the publishers. The Virtual Projector is not responsible for the content of the works and cannot be held liable to the purchaser.

The Virtual Projector cannot be held liable in case of force majeure (strike, flood, pandemic...) leading to a delay or cancellation of the order. The customer will have the possibility to cancel his order before and only before the shipment of the order or within 14 days maximum.

The products offered comply with the Chinese law in force. The Virtual Projector declines all responsibility if the delivered item does not comply with the legislation of the country of delivery (censorship, prohibition of a title or an author...).The Virtual Projector is not responsible for the content of sites to which hypertext links may refer from its own site.

All the clauses in these general terms and conditions of sale, as well as all the purchase and sale operations referred to therein, shall be subject to Chinese law.

The present general conditions of sale as well as the prices are expressly approved and accepted by the purchaser, who declares and acknowledges having perfect knowledge of them, and renounces, therefore, to take advantage of any contradictory document and, in particular, his own general conditions of purchase, the act of purchase entailing acceptance of the present general conditions of sale.

The present terms and conditions are subject to change at any time without notice by The Virtual Projector - Update of the general terms and conditions of sale on January 1st, 2020.